Return and Refund Policy

Order Cancellation

Return and Refund Policy. All orders can be canceled until they are shipped. If your order has been paid for and you need to modify or cancel it, please contact us within 12 hours.

Refunds

Return and Refund Policy: Your satisfaction is our number one priority. We want you to buy with confidence. That’s why we are proud to offer a 100% satisfaction guarantee that ensures you will receive your item on time and as described.

Our highest priority is to make you happy, so everyone who buys from caramelcorazon.com receives the following guarantees:

• Full refund if you do not receive your order.
• Full refund if your order does not arrive within the guaranteed time (45 business days not including the 2-5 business days of processing)
• Full or partial refund if the item is not as described.

Full refund is not available in the following circumstances:

• Your order does not arrive due to factors under your control (for example, providing the wrong shipping address)
• Your order does not arrive due to exceptional circumstances beyond our control (e.g. not cleared by customs, delayed by a natural disaster).

All of our products are backed by a 60-day money back guarantee. Just send us a message on the Contact page or contact us at support@warmesthome.com and we will refund the purchase price.

Easy returns. Return and Refund Policy

All of our products are backed by a 15-day money back guarantee. You just have to contact us and we will refund the purchase amount.

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or money back. No questions. You just have to return it at your expense.

Please contact us first and we will guide you through the steps. We are always willing to give you the best solutions!

Please do not return your purchase to us unless we authorize you to do so.

Contact: support@warmesthome.com

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Shipping and delivery

Return and Refund Policy